Our equipment supports multi-specification adaptation. For example, the marble grinding machine can flexibly replace grinding discs of different sizes to adapt to different materials such as natural stone, artificial stone, and epoxy flooring; the wire and cable testing equipment supports a wire diameter range of 5-200mm, and the laser diameter measuring instrument can adapt to measuring cables of different diameters. Customized services can be developed with dedicated modules based on the customer's specific needs.

Yes, after the warranty period, customers can enjoy discounted prices for purchasing spare parts and accessories. Long-term cooperation customers or those with bulk purchases can negotiate further discounts, with the specific discount rate determined based on the purchase volume and years of cooperation.

Yes, customers need to bear their own travel expenses, but the training itself and meals are provided free of charge. We provide equipment operation video guidance, on-site technical training, and remote technical support to ensure that customers master equipment use and maintenance skills.

We promise 24-hour worry-free after-sales service. After the customer submits fault information via phone, email, or online platform, our after-sales team will respond within 2 hours and provide a solution within 48 hours. If on-site repair is required, engineers will be dispatched based on the customer's location, generally arriving within 3 business days domestically, and the specific time for international locations will be negotiated.

Except for wear parts, accessories have a one-year warranty and lifetime maintenance is provided. Non-human-caused damage to parts during the warranty period will be replaced free of charge. Wear parts such as grinding discs and grinding blocks are subject to normal wear and tear based on usage frequency and the cost of replacement is the responsibility of the customer.